Connecticut Fire Pump Systems for Commercial Facilities

 

For a commercial facility, a fire protection system cannot afford to depend on inconsistent water pressure. When sprinklers, standpipes, or other fire suppression equipment demand immediate water flow, the fire pump must deliver the required pressure and volume when it matters most.

In Connecticut, commercial fire pump installations must align with applicable state codes, local requirements, and NFPA 20. The right system also needs to match the building’s water supply, occupancy, hydraulic demand, and operating conditions.

Why Do Commercial Facilities Need Fire Pump Systems?

Municipal water supplies do not always provide sufficient pressure or flow for a building’s fire protection demands. This can become a major concern in large commercial properties, high rise buildings, warehouses, manufacturing facilities, and buildings with extensive sprinkler networks.

A fire pump increases water pressure and moves the required volume through the fire protection system. It helps ensure that sprinklers and standpipes receive adequate water during an emergency.

The pump is only one part of the system. The overall installation can include:

• Fire pump

• Electric or diesel driver

• Fire pump controller

• Suction and discharge piping

• Pressure sensing equipment

• Test header or flow test arrangement

• Fire department connection

• Valves and gauges

• Backup power provisions where required

Each component needs to work together as part of a properly engineered fire protection system.

What Does Connecticut Code Require?

Connecticut requirements are based on the state's adopted building and fire safety codes. Where fire pumps are provided, Connecticut Fire Pump code provisions reference NFPA 20 for their installation.

The Connecticut State Fire Safety Code also gives fire code officials authority to require construction documents and calculations for fire protection systems before installation. Contractors may also need to provide documentation confirming that the system was installed and tested according to approved plans and applicable standards.

This makes proper engineering and documentation an important part of any commercial fire pump project.

How Is the Right Fire Pump Selected?

There is no universal fire pump size for every commercial facility.

Pump selection begins with understanding the building's hydraulic requirements and available water supply. Engineers evaluate factors such as required flow, pressure demand, building height, sprinkler requirements, standpipe demand, available suction pressure, and system configuration.

Common fire pump configurations can include horizontal split case, vertical turbine, and end suction pumps. The appropriate design depends on the specific project rather than simply choosing the largest available pump.

Oversizing can create unnecessary costs and operational concerns, while undersizing can prevent the fire protection system from achieving its required performance.

Electric vs. Diesel Fire Pumps

Commercial facilities may use electric or diesel driven fire pumps depending on project requirements.

Electric fire pumps can provide a practical solution where a suitable electrical supply is available. Their installation must account for the reliability and protection of the power supply.

Diesel fire pumps can provide an alternative where electrical reliability is a concern or where project requirements call for an independent driver.

Connecticut provisions also address protection of circuits serving required fire pumps. For example, the 2022 Connecticut State Fire Safety Code includes requirements concerning survivability of critical circuits and specific provisions for electric fire pumps in buildings with standby electrical power.

The final selection should be based on the facility's engineering requirements, code requirements, and approved design.

Why Does Fire Pump Room Design Matter?

A fire pump cannot perform reliably if its environment compromises operation.

Connecticut code provisions require fire pumps to be protected against conditions that could interrupt service. These can include fire, flooding, freezing, vandalism, and other hazards identified by NFPA 20.

Fire pump room design should therefore consider:

• Required fire separation

• Adequate access

• Temperature control

• Ventilation

• Drainage

• Equipment clearances

• Electrical protection

• Maintenance access

The 2022 Connecticut State Fire Safety Code specifically references separation requirements for rooms containing fire pumps.

A well planned pump room makes inspection, testing, servicing, and emergency operation easier.

Testing and Maintenance Are Not Optional

Installing a compliant fire pump is only the beginning. Commercial facilities need ongoing inspection, testing, and maintenance to keep the system ready.

NFPA 25 provides requirements for inspection, testing, and maintenance of water based fire protection systems. Connecticut's fire safety provisions also reference NFPA 25 for periodic inspection, testing, and maintenance of fire department connections.

Facility managers should maintain accurate records and address issues such as:

• Abnormal pressure readings

• Valve problems

• Controller alarms

• Engine or motor issues

• Leaks

• Corrosion

• Battery problems

• Unusual pump performance

Routine testing can identify developing problems before they become emergency failures.

Why Work With an Experienced Fire Pump Provider?

Commercial fire pump projects involve more than supplying a pump. The system needs to be properly selected, configured, installed, tested, and documented.

An experienced provider can help coordinate pump selection with hydraulic requirements, controllers, drivers, piping, testing arrangements, and applicable code requirements. This can reduce design conflicts and make the approval process smoother.

For Connecticut commercial facilities, the project should also account for requirements from the authority having jurisdiction, or AHJ. Connecticut's fire code framework allows officials to review construction documents and require appropriate permits and approvals for fire protection system work.

Build a Fire Protection System Ready for the Moment It Matters

A commercial fire pump system should never be treated as just another mechanical installation. It is a critical part of the building's fire protection infrastructure.

From hydraulic calculations and pump selection to installation, testing, and maintenance, every stage affects system reliability.

For Connecticut commercial facilities, choosing the right fire pump system means combining engineering, code compliance, dependable equipment, and professional support. A properly designed system helps ensure that the building's fire protection network has the pressure and flow it needs when an emergency demands it.

How Do Jockey Pump Controllers Differ From Fire Pump Controllers?

 

A fire protection system relies on more than just pumps and sprinkler heads. Behind the scenes, controllers determine when pumps start, how they operate, and how the system responds to changing pressure conditions.

Two controllers often found in the same fire pump room are the jockey pump controller and the fire pump controller. Although both respond to pressure changes, they serve very different purposes.

A jockey pump controller maintains normal system pressure and handles minor pressure losses. A fire pump controller starts and controls the main fire pump when the system experiences a significant pressure drop that indicates actual water demand.

Understanding the difference is important when designing, installing, servicing, or upgrading a fire protection system.

What Is a Jockey Pump Controller?

A jockey pump controller is designed to operate a jockey pump, also called a pressure maintenance pump. Its primary job is to maintain the pressure within a fire protection system when there is no significant water flow.

Fire sprinkler piping can experience small pressure losses for several reasons. Minor leakage, temperature changes, maintenance activities, or gradual pressure variations can cause the system pressure to fall.

Instead of allowing every small pressure drop to start the main fire pump, the jockey pump restores the pressure.

The controller monitors system pressure and starts the jockey pump when pressure reaches its predetermined cut-in point. Once pressure is restored, it stops the pump at the configured cut-out point.

NFPA 20 describes the jockey pump as a pressure maintenance or make-up pump intended to maintain system pressure when the system is not flowing water.

In simple terms, the jockey pump controller handles pressure maintenance.

What Is a Fire Pump Controller?

A fire pump controller is responsible for controlling the main fire pump that supplies water during a fire event or another significant demand condition.

When water begins flowing through sprinkler heads, standpipes, hose stations, or other fire protection equipment, system pressure can drop substantially. If the pressure falls to the fire pump controller's start setting, the controller automatically starts the main fire pump.

Fire pump controllers are specifically designed for fire protection applications and are built around requirements established by NFPA 20. Depending on the system, they can control electric motor driven or diesel engine driven fire pumps. Listed fire pump controllers are available with features such as automatic starting, monitoring, alarms, event logging, and power transfer equipment where applicable.

The main objective is not simply to maintain pressure.

It is to make sure the fire pump is ready to deliver the required water supply when the system needs it.

Jockey Pump Controller vs Fire Pump Controller

The easiest way to understand the difference is to look at what each controller is designed to accomplish.

Feature	Jockey Pump Controller	Fire Pump Controller
Controls	Jockey pump	Main fire pump
Primary purpose	Maintain system pressure	Provide required fire flow
Typical trigger	Minor pressure drop	Significant pressure drop
Pump size	Usually smaller	Typically much larger
Main function	Pressure maintenance	Fire protection water delivery
Controller requirements	Appropriate industrial/controller requirements	Fire pump specific requirements
Typical operation	Frequent short cycles	Starts during actual demand or testing
System role	Prevents unnecessary fire pump starts	Delivers water during fire demand

The two controllers therefore work together rather than compete with each other.

How Do the Controllers Work Together?

Think of the fire protection system as having two layers of response.

The jockey pump handles the small pressure changes.

The fire pump handles the serious ones.

For example, suppose a sprinkler system normally operates at a stable pressure. A small pressure loss occurs because of a minor leak.

The pressure drops to the jockey pump controller's start setting.

The jockey pump starts.

It restores system pressure and shuts down once the pressure reaches its stop setting.

Now imagine a sprinkler activates during a fire.

The water demand is much greater than the jockey pump can handle. System pressure continues to fall despite the jockey pump operating.

When the pressure reaches the fire pump controller's start setting, the main fire pump starts.

This staged response helps prevent the main fire pump from starting every time the system experiences a small pressure fluctuation.

NFPA technical material discusses the use of different pressure settings between jockey and fire pump controllers to help prevent unintended fire pump starts and nuisance conditions.

Why Are Jockey Pump Controllers Important?

Without an appropriately designed jockey pump arrangement, minor pressure losses could repeatedly trigger the main fire pump.

That is undesirable for several reasons.

First, unnecessary fire pump starts can increase mechanical and electrical wear. Second, repeated operation can make system maintenance more demanding. Third, frequent starts can create confusion when operators are trying to determine whether the system is responding to an actual fire protection demand.

A jockey pump provides a smaller, controlled method of restoring pressure.

Modern jockey pump controllers can include features such as adjustable cut-in and cut-out pressure settings, manual and automatic operation, pressure monitoring, motor overload indication, pump start counters, elapsed time meters, and timers.

The exact configuration should always be based on the fire protection system design, applicable codes, equipment listings, and the requirements of the authority having jurisdiction.

Why Is a Fire Pump Controller Different?

A fire pump controller has a much more critical responsibility.

During a fire, the controller must initiate fire pump operation when the system requires it and provide the appropriate control and monitoring functions for the fire pump installation.

Because the consequences of failure can be severe, fire pump controllers are subject to fire protection specific requirements and listings.

For example, listed electric fire pump controllers are manufactured for fire pump service and can incorporate different motor starting methods, monitoring functions, and automatic transfer switch configurations depending on the application.

Diesel engine fire pump controllers have their own specialized control requirements because the prime mover, starting system, batteries, fuel system, and monitoring requirements differ from those of an electric motor driven pump.

This is one of the biggest differences between the two controller types.

A jockey pump controller primarily manages a relatively small pressure maintenance pump. A fire pump controller manages equipment that forms a critical part of the building's fire suppression water supply.

Are Jockey Pump Controllers and Fire Pump Controllers Interchangeable?

No.

Although both controllers monitor pressure and can automatically start their associated pumps, they are not interchangeable components.

A jockey pump controller is selected for the jockey pump's motor, electrical characteristics, operating requirements, and pressure maintenance function.

A fire pump controller must be specifically suitable for the fire pump application and comply with the applicable requirements, listings, approvals, and installation conditions.

Using the wrong controller can affect system performance, compliance, reliability, and inspection acceptance.

It is also important not to assume that a standard industrial motor controller can simply replace a listed fire pump controller. Fire protection equipment has application specific requirements that must be considered during system design and installation.

What Should You Consider When Selecting a Controller?

Choosing the right controller requires more than matching voltage and horsepower.

Consider:

Pump type: Determine whether the controller operates a jockey pump, electric fire pump, or diesel driven fire pump.

Motor requirements: Voltage, phase, horsepower, starting method, and other electrical characteristics must match the application.

Pressure settings: Jockey pump and fire pump start and stop settings must be coordinated correctly.

System design: The controller should support the operating requirements of the complete fire protection system.

Listings and approvals: Verify that the equipment has the required listing or approval for its intended application.

Environmental conditions: Enclosure type, temperature, moisture, and installation location can affect controller selection.

AHJ requirements: Local authorities and project specifications may impose additional requirements beyond the basic equipment selection.

Working with an experienced fire pump professional can help ensure that the controller, pump, piping, power supply, and system controls operate as one properly coordinated system.

The Bottom Line

A jockey pump controller and a fire pump controller may sit next to each other in the same pump room, but they have completely different jobs.

The jockey pump controller maintains pressure during normal conditions and responds to minor pressure losses.

The fire pump controller starts and controls the main fire pump when significant pressure loss indicates a genuine demand for fire protection water.

Together, they create a coordinated response. The jockey pump handles routine pressure maintenance, while the main fire pump remains available for the high-demand conditions it was designed to handle.

For any fire pump installation, controller selection should be based on the complete system design, applicable NFPA requirements, equipment listings, manufacturer specifications, and local AHJ requirements.

Need Help With Your Fire Pump System?

Choosing the right controller is only one part of designing a dependable fire protection system. The pump, controller, pressure settings, power supply, piping, and monitoring equipment all need to work together.

Callaghan Pump & Controls can help you evaluate your fire pump and jockey pump requirements and identify the right control solution for your application.

New Jersey Fire Pump: Is it the Right Time to Replace Your Pump?

Distributing water to sprinkler systems is critical for a fire emergency. This is where a New Jersey fire pump comes in handy. A fire pump is the main pillar of fire protection, especially in high-rise buildings where the water pressure from city water mains and firefighting equipment may be insufficient. 

One or more fire pumps can be required to provide the appropriate pressure for the fire protection system to function. These pumps will only run during a fire emergency or a test. Continue reading to learn more about New Jersey fire pumps.

Why Replace Your Fire Pump?

Fire pumps will eventually need to be replaced like any other mechanical equipment. If you think a new fire pump is required, ensure a complete inspection of the sprinkler system is done to confirm that a new fire pump of the same size will still meet the current code requirements. 

Remember that if your fire pump is not operating correctly, this can have catastrophic consequences. A New Jersey fire pump failing to perform can put your building at risk. NFPA 25 stipulates the required frequency of fire pump testing. Test results are only acceptable if all the following criteria are met:

• The fire pump should meet the water flow and pressure requirements of the most demanding fire protection system. 
• It should be able to supply 100 percent of the rated flow. 
• The net water pressure at each design point should be at least 95 percent of one of the following: Original manufacturer’s pump curve, unadjusted field test curve, and test curve.

Failure of the fire pump to meet these conditions means you need to take corrective action, including replacement of the fire pump. Also, monitor fire pump controllers that tell the fire pumps when to turn on. 

When a fire pump replacement is carried out, the sequence of events should be well thought out. This will keep the impairment time to a minimum. For example, you might need temporary pumping if the impairment time is unacceptable to the local authority.

How Long Does a Fire Pump Last? 

A good-quality fire pump can last 25-30 years when properly maintained and inspected. During routine inspections and testing, you will need to monitor pressure gauges, the operation of the casing relief valve, the air release valve, and lubrication. 

Make sure the fire pump is greased as per the manufacturer’s specifications. The fire pump’s packing, bearings, and casing rings may also require adjustments or preventative replacements. This will save you money on costly fire pump repairs and replacements. Here are some additional factors to consider when it comes to replacing your NJ fire pump: 

1. Changes in Building Use

If your building undergoes significant changes in occupancy, layout, or usage, the existing fire pump may be inadequate. So, you may need to upgrade to a new fire pump to meet current demands. 

2. Building Code Updates

Building and fire codes can change over time. If the existing fire pump no longer meets code requirements, consider replacing it to comply. For instance, in New Jersey, specific local regulations may dictate when a fire pump should be replaced. So, staying informed about local ordinances and fire codes is essential. 

3. Obsolete Technology

Advances in technology may render older fire pumps obsolete. Modern fire pumps may offer improved efficiency, reliability, and control features. If your New Jersey fire pump uses outdated technology, it might be a good time to consider replacement. 

4. Lack of Spare Parts

If it becomes challenging to find spare parts for your fire pump due to discontinuation or obsolescence, this indicates the need for a pump replacement. A lack of spare parts can lead to extended downtime during repairs. Also, if the cost of maintaining the fire pump becomes disproportionately high compared to the replacement cost, investing in a new pump makes sense. 

5. Manufacturer's Recommendations

Consult the manufacturer's guidelines and recommendations for the lifespan of your specific fire pump model. They can provide valuable insights into when replacement might be necessary. Engage a qualified fire protection technician to assess the condition of your fire pump system. They will conduct performance tests and provide expert advice on whether replacement is required.

Callaghan Pump is your trusted supplier of New Jersey Fire Pump. Our line of pump solutions is made from high-quality materials, maintaining industry standards. We have been working on projects of all sizes, so we understand the intricacies of different buildings. 

Contact us for more information! 

Fire Pump Casing Relief Valves: Everything You Need To Know

When choosing and installing fire pump casing relief valves, make sure you do your homework. To learn more about casing relief pumps, feel free to read on.

Fire sprinkler pumps are a great way to supply fire protection systems with pressurized water and
ensure the smooth operation of fire protection devices. The fire pump's performance has a direct impact on the performance of the entire fire protection system, so it is crucial to ensure the pump is functioning correctly.

Fire Pump Casing Relief Valves

Fire pump casing relief valves are required for both diesel and electric fire pump models for abnormal conditions like engine over-speeding or excess suction supply. Also, they are required on VFDs when the bypass operation exceeds a system design. These valves should not be used as pressure maintenance devices to limit water pressure.

The main role of the pump casing relief valve is to automatically prevent controlled pumps from overheating. This happens when they are being operated at shut-off or no discharge. However, the valve is not required for those pumps for which the water for engine cooling is taken from the pump discharge.

Why Do You Need a Main Relief Valve on Fire Pump Diesel Engines?

When it comes to diesel fire pumps, one of the most common misconceptions is that you are no longer required to have a main relief valve. It is also incorrectly referred to as a relief valve in some scenarios. To comply with the NFPA 202 (National Fire Protection Association), you will need to determine two different things.

• The performance of the diesel fire pump being considered

• The maximum static suction pressure feeding the pump

Once you determine these, you can figure out whether you will need a main relief valve for your diesel fire pump. Just multiply the fire pump’s churn pressure by 1.21 and add the result to the maximum suction pressure. If the answer exceeds the pressure rating of the discharge fittings, you will need a main relief valve.

Sizing and Location of Main Relief Valves

The main relief valve shall be sized hydraulically to discharge sufficient water to prevent the pump discharge pressure. It should be adjusted for elevation to prevent it from exceeding the pressure rating of the system components. In case the discharge pipe employs more than one elbow, you will need to use the next largest pipe size.

In terms of its setting, the casing relief valve should be set at the point just below the lowest expected suction pressure, plus the shutoff pressure of the unit. It must be piped to drain. The location of the main relief valve shall be somewhere between the pump and the discharge check valve.

Key types of relief pumps include listed spring-loaded and pilot-operated diaphragm-type valves. In addition to that, the relief valve should discharge into an open pipe or into a funnel secured to the outlet of the valve. Also, the water discharge from the relief valve should be readily visible.

Installation of Main Relief Valves 

Make sure you don’t install a shutoff valve in the relief valve supply or discharge piping. Relief valve discharge piping should not be combined with the discharge from other relief valves. Also, the discharge piping from multiple relief valves won’t have to be combined with fire pump test piping.

If you would like to learn more about fire pump diesel engines or casing relief valves, feel free to get in touch with us.

NJ Fire Pump: High-Performace Fire Protection Equipment

When properly installed and maintained, NJ fire pumps can be a great addition to your fire protection system. Make sure you read this blog post to learn everything about these fire pumps.

There may be scenarios where the existing water pressure fails to meet a fire protection system’s hydraulic design requirements. This is common in tall buildings, high-rise structures, hotels, and restaurants. Luckily, you can install an NJ fire pump to fix the issue.

NJ Water Booster Pumps

NJ fire pumps are a type of pump used to construct fire protection systems. They are designed to supply an adequate amount of water pressure to fire protection systems. In most cases, these pumps are used to support fire sprinklers and can be powered by either diesel or electricity. Some common types of fire pumps are end suction, vertical turbine, vertical inline, and horizontal/vertical split-case pumps.

These fire pumps are usually connected to an external water supply or a local water source, such as a lake, pond, tank, or well. In the event of a fire, they are activated by the building's sprinkler system. Once triggered, the pump starts delivering the necessary water flow and pressure to the sprinkler system. This is done in order to suppress the fire before it becomes lethal.

Benefits of Installing NJ Fire Pumps

To start planning your building’s fire protection system, never wait until a fire emergency strikes. Install an NJ fire pump to boost the water pressure required for a fire sprinkler system to protect your building. These are clean, efficient, and branded pumps, and maintaining them is super easy.

With code-compliant designs, NJ water booster pumps are suitable for a wide range of applications, ensuring that you enjoy peace of mind. What’s more? They are extremely affordable and come with no hidden fees. While looking for a fire pump for your home or office, keep in mind that it is not designed to create water. It only increases the water pressure that is being supplied.

Installation of NJ Fire Pumps

The installation of an NJ fire pump should be done by a qualified professional. You must test and maintain it regularly to ensure that the pump components are in good working order. This includes checking the flow rate, calculating pressure, and performing a visual inspection.

In New Jersey, fire pumps are required to be installed in accordance with the NFPA (National Fire Protection Association) Standard 20. The standard outlines the requirements for the design, installation, and testing of fire pumps.

Please note that fire pumps are not a substitute for proper fire safety measures. This includes installing smoke detectors and having a fire escape plan in place. However, installing a proper fire pump can greatly increase the chances of safely evacuating a building during the event of a fire.

Our Expertise in NJ Fire Pumps

Whether you are renovating your existing property or constructing a new one, Callaghan Pump has got your back! The company helps clients from all over New Jersey select the perfect fire pump for their building. With an array of solutions pertaining to fire pumps, your building will be protected against any unexpected fires.

If you are a building owner, contractor, engineer, businessman, or manager in New Jersey looking for a water-boosting option, NJ water booster pumps are your solution. Make sure that your building is in compliance with the local fire code and NFPA 20.

To learn more, talk to us directly.

Fire Pumps and Systems: The Most Commonly Asked Questions

At its best, firefighting is a hazardous business. And without a well-designed fire protection system and a fire booster pump, it becomes even more dangerous to save assets and lives. A fire pump is an important part of your sprinkler system and is essential in buildings with levels higher than 400-500 ft.

Especially in high-rise structures, fire pumps and systems are critical in distributing water through sprinklers. This is true where water pressure from water mains can’t reach the sprinkler system. It usually happens when the fire pump intake is either connected to the public water supply or a static water source like a tank, reservoir, lake, etc.

·         What does a Fire Booster Pump do?

The role of the fire pump is to provide water flow to the sprinkler risers and hose standpipes at a higher flow. It starts when the water pressure in the fire protection system drops below a certain threshold.

The fire pump is powered either by an electric motor or a diesel engine. If a building code requires power that is free from the local electric power grid, you will need an electric motor connected via a listed transfer switch and the installation of an emergency generator.

·         When do You Need a Fire Pump?

To determine whether you need a fire booster pump, compare the fire suppression system demands with the available water supply. If the supply cannot meet the demands, you will need a fire pump. Conversely, if the water supply meets the pressure demands, you don’t need a fire pump.

·         What are the Standards Governing Fire Pumps?

Code-compliant fire pumps and systems for commercial and industrial buildings begin with the standards governing fire pumps. According to the US-based National Fire Protection Association - NFPA, the standard for installing stationary pumps is the most widely accepted standard. NFPA 20 is considered the leading code, with its many safety measures that are designed to account for all conceivable scenarios and ensure maximum fire protection.

NFPA 20 addresses everything from the fire pump room to the water source itself. The standard provides installers, designers, and manufacturers with minimum requirements for the design, manufacture, installation, and testing. It ensures that each of the individual components would perform as a whole when the system is active.

·         How Often Should You Inspect/Test Your Fire Pump?

It is likely that your building contains a sprinkler system and a fire booster pump as part of your fire protection equipment. These are automatic systems that act as the first line of defense when a fire breaks out. A vital part of your fire safety plan is to inspect your fire pump so that it can perform optimally. You may wonder how often you should inspect and test your fire pump. Well, this can be done regularly, weekly, monthly, and yearly.

·         Why You Should Install a Jockey Pump in the Fire System

Fire pumps and sprinkler systems are designed to put out fires as quickly as possible. This is done by a set of sprinklers connected to each other and to the water source. When the sprinkler system is active, it will take only a few seconds for the sprinkler to release water.

However, there is a need to maintain pressure in the pipes, so each fire sprinkler loses a small amount of pressure when it turns on. When a fire breaks out and a sprinkler turns on, there must be enough pressure in the pipes to activate the next sprinkler.

Here, installing a jockey pump could save your day. It is designed for this purpose and will turn on whenever it senses a certain amount of pressure drop in the fire protection system. It will maintain water pressure to help the fire booster pump operate without any delay.

The Bottom Line

Without a fire booster pump, your fire sprinkler system will only work until there is a prolonged water supply and pressure. This means that the system won’t be able to reach every corner of your building and put out an entire fire by itself. So, rest easy knowing that having a sensing line for fire pumps would help you ensure fire safety 24/7.

Need Help? Our pumping specialists are standing by.